The Future of eCommerce: The Road to 2026

The world of retail is undergoing an unprecedented wave of innovation. Technology is not the only force at work; new business models are appearing that will have a profound influence across the eCommerce and wider retail value chain. At the same time, consumer behaviours and expectations are evolving.

This report identifies and examines those trends that will shape the retail landscape over the next five to 10 years.

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