Employee satisfaction improves UK company financial performance

A new study led by the University of East Anglia (UEA) using data from recruiting site Glassdoor has for the first time revealed a strong link between a satisfied workforce – in the form of higher Glassdoor company ratings – and the financial performance of UK companies.

Researchers from UEA’s Norwich Business School have identified that firms rated higher by their current employees in terms of satisfaction achieve superior profitability compared to those rated lower. After controlling for many firm-specific characteristics, such as leverage, total assets, number of employees and firm age, among others, company ratings on Glassdoor still had a positive and statistically significant link to company profitability.

Read the full study.